This post was originally published on The FinTech Times
The United Kingdom’s widely debated productivity woes are not a macro-level failure but a micro-productivity crisis. The real economic drag is the daily pile-up of operational roadblocks—particularly poor financial administration, that drains the time, energy, and creativity of entrepreneurs, a burden that hits small businesses the hardest.
In this article by Sabby Gill, CEO of Dext, who previously co-owned a jazz club in Reading, spent Sundays and Mondays chasing paperwork just to make Tuesday’s payroll.
Sabby Gill, CEO of Dext
This frontline experience now shapes his leadership at Dext and his view on what entrepreneurs truly need from the government. He is clear that policymakers, who have been focused on macro-levers, have ignored the day-to-day realities of small business owners. He likened the government’s approach to “revving your engine at a set of traffic lights, but the wheels aren’t even on the car”.
The Admin Drain
Dext’s research reveals the damaging extent of this crisis: a quarter of UK small business owners are losing an entire working week every month to financial administration. This is time not spent on strategy, innovation, or customer growth, but on “paperwork and process”.
Despite it being 2025, over
— Read the rest of this post, which was originally published on The FinTech Times.
