This post was originally published on The Economic Times
The logistics and supply chain sector is rapidly seeing technological upgradation, with new-age tools such as artificial intelligence (AI) and machine learning becoming increasingly mainstream. Small and medium enterprises (SMEs) in India, heavily involved in the logistics and supply chain sector, are also catching up with these trending technologies. Global players like FedEx have been working with these SMEs to make a smarter supply chain in India and worldwide. Vishal Talwar, Executive Vice President and Chief Digital and Information Officer at FedEx Corporation and President of FedEx Dataworks, speaks to ET Digital about how the company balances global scale with local innovation, leverages AI-driven tools, and delivers seamless international trade experiences for customers worldwide. Edited excerpts:
ET: How does FedEx maintain global standards using local innovation?
Vishal Talwar (VT): At FedEx, we see India as one of our key innovation hubs, where local expertise and creativity are helping us build solutions that scale globally. We are leveraging our data from more than 17 million shipments daily to make supply chains smarter worldwide.
India’s talent pool and start-up ecosystem are major factors in the innovation and creativity we see flow
— Read the rest of this post, which was originally published on The Economic Times.
