How I Learned to Stop Worrying and Love the Chaos

This post was originally published on Finextra (Security)

Or: AI Confessions from the Keynote Stage

What a difference a year makes. Last week, I found myself on stage at the AI World Congress, delivering a keynote to a room full of people who, twelve months ago, were probably telling anyone who’d listen that AI was going to solve world hunger, cure cancer, and maybe even fix their corporate expense reporting system.

Fast forward to today, and suddenly the same crowd is singing a very different tune. The other keynotes? Let’s just say they weren’t exactly radiating optimism. Microsoft, Oracle, IBM, McKinsey – the usual suspects – all took their turns at the podium to essentially deliver variations of the same message: “AI is hard. Our systems don’t work. Where’s our ROI? We’re confused and slightly terrified.”

Welcome to reality, folks. Population: everyone who actually tried to implement AI.

The Crybaby Chronicles

Now, I don’t want to sound unsympathetic. Actually, scratch that – I do want to sound a little unsympathetic, because here’s the thing: we’ve been saying this for years. AI isn’t just software with a fancy hat. It’s a completely different beast that doesn’t play by the rules you learned in your Computer Science 101 class.

Read the rest of this post, which was originally published on Finextra (Security).

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