Finastra investigates data breach, prioritising customer communication

This post was originally published on Finextra (Security)

Fintech firm Finastra has shared further detail on the investigation process following a data breach that occurred earlier this month.

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The company, which provides solutions to over 8000 financial institutions, is currently investigating theft of data from its internal file transfer platform, where the hackers stole over 400 gigabytes of information.

Cyberjournalist Brian Krebs reported the breach when observing a cybercriminal attempting to sell the stolen data allegedly belonging to Finastra’s banking clients on an online forum. The first attempt was posted on 31 October, and again at a reduced price three days later. Finastra reported suspicious activity on 7 November , indicating that the criminal attempted to steal more information.

Finastra notified their customers of the breach on 8 November, providing updates on the investigation process and responding to queries.

In a disclosure to customers, Finastra stated that no other files were accessed and that no customer files were tampered with. The statement confirmed that they are currently in process of procuring a list of impacted clients and are still able to serve and communicate with customers.

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