This post was originally published on On Deck
Running a business takes a lot of work. From team building to customer service to keeping an eye on the competition — it can seem like a never-ending to-do list.
That’s where having a well-crafted operations manual comes in.
An operations manual helps everyone stay on the same page so things run smoothly. Having your standard operating procedures well documented makes it easier to train new employees, scale your business, and ensure your company is performing efficiently and consistently. Here’s some things to consider when creating one.
What is an operations manual?
An operations manual is a document that outlines how your business should be run. It may also be referred to as a standard operating procedure manual (SOP). It serves as a reference guide for employees and describes the different processes and standards within your organization. It typically includes details about each process as well as information on job roles, organizational structure, company policies, best practices and more.
Why is an operation manual important?
An operations manual is a crucial tool for many organizations. It provides a clear framework for day-to-day operations, aligns team members with your company goals, and ensures everyone knows their roles and responsibilities. It helps
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